In Part 1 of this series I used the CBDCTracker.org database to show that retail central bank digital currency (CBDC) projects seem to be fizzling out. Many central banks are putting their projects on the backburner or outright canceling them, some have been pivoting out of retail CBDC into wholesale CBDC-backed tokenized deposits, and some have just quietly quiet, never getting out of the research or proof-of-concept phases. Now I’ll review some of reasons why retail CBDC launches and pilots have been so underwhelming and suggest ways to achieve viability.
In many cases retail CBDCs are made redundant by payment ecosystems that are already well served by digital payment instruments, such as fast payment systems (FPSs). And as central banks navigate “knife edge” design challenges, they create retail CBDCs that offer nothing new and compelling to end users. Interest-bearing CBDCs are rejected on bank disintermediation concerns, and cash-like privacy is rejected in deference to financial integrity considerations.
In some cases of underwhelming pilots or launches, central banks skip too quickly through the development process and/or don’t involve all stakeholders. IMF (2023) recommends a five phase (“5P”) CBDC project management approach that starts with (1) preparation before moving on to (2) proof-of-concept work and (3) prototyping, followed by (4) piloting and (5) production (launch). In other cases, the infrastructure is incomplete and key partners (e.g., banks and merchants) lack incentives to support the retail CBDC.
| Countries | Launch | Adoption so far | Adoption challenges/ lessons learned/ |
| Bahamas Sand Dollar | Oct 2020 | 120,000 wallets (vs. population of 400,000) at end-March 2024. End-2025 Sand Dollars in circulation less than 1% of banknotes and coins in circulation. | Banks, credit unions, and merchants are slow to participate in the Sand Dollar network. The Sand Dollar was not integrated with the traditional banking system regarding merchant accounts. Customer education was inadequate, failing to show users how and why to use Sand Dollars. |
| Nigeria eNaira | Oct 2021 | eNaira wallets had grown to 13 million in 2023, representing 9% of active bank accounts, but few are actually being used. End-October 2024 e-Naira in circulation was less than 0.5% of banknotes and coins in circulation. It seems that it now has been quietly put out of its misery. | The central bank was able to see all eNaira transactions, making potential users concerned. Nigeria has a large informal economy that thrives on cash. There were too few merchants and too little infrastructure. A change of the technology provider after the launch suggested that robust tech infrastructure was not in place. |
| Jamaica Jam-Dex | Jul 2022 | 305,000 wallets (vs. population of 2.8 million at end-2025). End-2025 JAM-DEX in circulation was less than 0.1% of banknotes and coins in circulation. | Slow merchant onboarding has been a big issue as retailers are required to upgrade their POS equipment to use Jam-Dex. The central bank did not incentivize or mandate banks to modify their ATMs to accept and convert Jam-Dex. |
| Source: IMF (2024) “Central Bank Digital Currency Adoption: Inclusive Strategies for Intermediaries and Users”. | |||
Many central banks have prioritized building out fast payment systems, which are up and running in over 120 jurisdictions, versus just four launched retail CBDCs and five being piloted (Figures 1 and 2).[1] Although (IMF, 2025) makes a case for retail CBDC and FPS co-existence, one must wonder what incremental value retail CBDC offers users? Both provide instantaneous, efficient and potentially lower cost payments, and although FPSs transfer private liabilities that carry credit risk, deposit insurance eliminates that for most users.


Bindseil (2026) identifies several other reasons why retail CBDCs might trump FPSs, but while many of them resonate with central bankers and policymakers, I wonder how many of them do with potential users. I’ll discuss this more fully in the next post in this series.
[1] Figure 1 is based on the World Bank’s Project FASTT database that I updated with some AI assistance. Figure 2 is based on the CBDCTracker.org database.
FYI I produce a monthly digest of digital fiat currency (DFC) developments exclusively for the official sector (e.g., central banks, ministries of finance and international financial institution (e.g., the BIS, IMF, OECD, World Bank)) plus academics and firms that are active in the DFC space (commercial banks, technology providers, consultants, etc.). (DFCs include central bank digital currency (CBDC), stablecoins and tokenized deposits.) It goes out via email on the first business day of every month, and if you’re interested in being on the mailing list, please email me at john@kiffmeister.com.












