The willingness of the Israeli public to adopt a digital shekel (BOI)

The Bank of Israel (BOI) published the results of a survey of public willingness to adopt a digital shekel. 34% of respondents showed a very high interest in using a digital shekel (8 to 10 on a scale of 1 to 10), 17% expressed medium-high interest (6 to 7) and 37% showed low interest (1-5). The survey also examined what features of the digital shekel may increase its use.  Prominent among them was customer protection against fraud and system errors, the possibility of remuneration, and zero fees for basic functions.  In contrast, the main concerns raised by the survey participants were cybersecurity and information security risks, difficulty of use, and lack of accessibility for certain population groups.  Unlike findings in some other countries, privacy concerns did not emerge as a dominant issue. Men showed higher interest than women in the digital shekel, and interest was positively correlated with age and with income level. [Read more at the BOI]

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